HR Generalist

Company: United Counseling Services
Location: Bennington
Posted on: April 1, 2025

Job Description:

Position Title: HR Generalist Job Location: Bennington, VT Education Level High School Salary Range: $40,435.20 - $45,489.60 Salary Job Shift: Day Job Category: Non-Credentialed Position Description: Why Join UCS:For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental-disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community. UCS Offers Generous BenefitsCompetitive payGenerous paid time offMedical, dental, and vision insuranceRetirement plan with employer matchEmployer paid life insuranceEmployer paid short term and long term disability insuranceEmployee Assistance ProgramCareer development opportunitiesFree clinical supervision towards licensureLoan repayment and tuition assistance programAward winning worksite wellness programAn inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee.Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Qualifications: DELIVERY OF HUMAN RESOURCES SERVICES: The Human Resources Generalist serves as subject matter expert to employees in the delivery of UCS human resources supports and services. Employs standard operating policies and procedures when delivering HR services and responding to customer inquiries including those from job applicants, employees, and leaders. Ensures equity, compliance, and ethical HR business practices in the performance of duties. Follows laws and regulations, identifying any potential gaps in protocols. Identifies ways to improve operational efficiencies. Executes job duties with minimal errors and re-routes customer questions to a higher level when necessary.EMPLOYEE RELATIONS: The Human Resources Generalist fosters a culture that supports positive inter-departmental relationships. Serves as first-line HR liaison with employees and management on the daily administration of onboarding new hires, internal moves, separations, interpretation of agency policies and procedures, and/or re-directs to a subject matter expert. Provides direct assistance to managers in the documentation of corrective action, performance improvement plans, and/or interactions that build stronger employee engagement. Provides excellence in customer service by way of timely responsiveness, accuracy of information, and resolution or re-direction of inquiry. Provides active listening and empathetic response to customers regarding emergent concerns while bridging them to the appropriate resource for mediation or resolution. Applies experience and expertise to research solutions and applies compliance knowledge to protect the organization. Identifies and reports trends. Provides deliverables with high attention to accuracy, timeliness, and broad thought. Uses effective interviewing techniques to conduct Retention and/or Exit interviews and record findings accordingly. May participate on agency Committees that promote inter-agency relationship building such as the Wellness, DEIB, or other Committees. Leads or participates in employee engagement initiatives. Ensures the provision of data and supplies that promote engagement including anniversary/birthday lists, welcome kits, birthday card supplies, etc. Facilitates the milestone anniversary card and gift process. Prepares the Exit Interview Survey and Separation Packet for all departing employees, fielding separation questions as they arise. Takes the lead in organizing and facilitating Agency events and celebrations that promote engagement including the annual staff luncheon, staff and family picnic, staff appreciation week, and year end party. Is proactive in recommending changes in protocols or structures that support communication, problem solving, and engagement. Identifies engagement trends and/or management training gaps.ONBOARDING: The Human Resources Generalist works in cooperation with the HR Recruiter, to organize, implement, and facilitate New Staff Orientation. This includes upkeep and accessibility of orientation materials, effective and timely coordination with trainers, supervisors, and new hires, securing room assignments, and IT support or equipment. Collaborate with the HR Specialist to ensure the accuracy and effectiveness of onboarding and orientation materials. Ensure that Agency policies and onboarding documents are up-to-date and accessible to employees at all times. HR Generalist may facilitate presentations during orientation. Ensures timely communication with hiring managers and IT on new start timelines, to ensure positive employee experience on day one. Provides back-up coverage to the HR Recruiter to deliver Orientation training sessions and assists with the trouble shooting of scheduling and/or IT conflicts on day of the event. Ensures that all initial training requirements are satisfied and in accordance with agency onboarding and orientation policy. Ensures a welcoming greeting and environment to newly hired employees. Fosters leaders' effectiveness in their delivery of the On-the-Job Training information and subject areas. Participates in developing recommendations, and/or solutions as assigned, in response to employee trends and feedback during the 90-day Surveys/Interviews. Initiates email contact with new hires, conducts background and reference checks, as wellpre-onboarding in PaylocityRECRUITMENT: The Human Resources Generalist, in cooperation with the HR Recruiter, serves as back-up to post and/or modify recruitment advertisements. Conducts post-offer background checks and reviews background findings for potential need for variances and/or adverse action carried out by the Director of HR.COMPENSATION AND BENEFIT ADMINISTRATION: Handles finalized day-to-day employee action forms. Ensures the protection of Personally Identifiable Information and employee privacy in all modes of business communication and/or record keeping, including PHI where applicable. PERSONNEL RECORDS: The Human Resources Generalist ensures accurate and detailed compliance with agency's Policy and Procedures, and the HR Operations Manual, regarding upkeep and oversight of the Personnel Record, inclusive of both paper and electronic HR records.Activities include data entry, filing, scanning, gathering, sorting, responding to authorized inquiries, and archiving Personnel or other HR records in accordance with document retention policy. This includes the oversight, retention and/or destruction of separate and confidential folders for background check documentation, EEO disclosures, and I-9 forms. Maintains the online auditor background check folders per programmatic specifications and agency guidelines. ADMINISTRATIVE SUPPORT: The Human Resources Generalist provides administrative clerical support to the HR function, including but not limited to the ordering of supplies, sorting and routing incoming and outgoing mail, creating finance requisitions for invoices, and other HR support needs. Create and pull reports using excel, Paylocity, and SurveyMonkey. Complete regulatory reporting requirements.PI6b7d69233725-25660-37187831

Keywords: United Counseling Services, Troy , HR Generalist, Accounting, Auditing , Bennington, New York